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Terms

Logo / Stationery / Other Graphic Design

Upon adopting our logo design services (upon payment) the client agrees that their full sum of payment covers designer working hours – this is inclusive of the brainstorming process. Whilst every effort is made to ensure that all our clients are 100% satisfied with our work, should a dispute arise, refund remains at our discretion and is determined by the time invested in the overall project inclusive of planning.

Upon hiring our logo design services you accept that all work presented and finalized may be used by Webcore Design, its divisions and associated designers to use across all forms of promotion media inclusive of (but not limited to): printed media, websites, Internet forums, logo / graphic design showcase websites and video hosting websites. Equally any testimonials provided in connection with a project may be used in the same way. This term is disregarded if an NDA is signed pre-project.

We urge all clients to consult their printing company prior to committing to a stationery / flyer project in order to pass on print specifications to us since additional work or adjustment in the future may be chargeable.

We aim to source all fonts from sources where rights for commercial use (where applicable) are permitted, however due to the fluctuation of associated font rights and inconsistency in rights at various font sources, we will not be held responsible for any issues resulting from font use.

Webcore Design will not be held responsible for any matters resulting from trademark applications or legal. This applies to types (fonts) and graphical elements.

 

Website Design

Upon adopting our website design services (upon payment) the client agrees that their full sum of payment covers designer working hours – this is inclusive of the brainstorming process. Whilst we work on our website projects until the client is 100% satisfied, should conflicts arise, refund remains at our discretion and is determined by the time invested in the overall project and quantity of pieces of sample work presented. This term is in place to safeguard against lost working hours and concept theft.

During the development process the client is able to review work in progress on our servers. The final website is uploaded to the clients webspace upon agreement of project completion and payment of any outstanding monies. In the event that we need to work live on an application / script on a client server we reserve the right to install a killswitch script as a security measure to block a website until outstanding monies are received.

We take no responsibility for website errors resulting from 3rd party hosting companies, 3rd party scripts and payment providers or sub sequential loss of earnings resulting from such events. Additionally, we urge clients to store backup documents of uploaded data to safeguard against data loss in the event of website / database corruption.

The client agrees that once a website development is complete (after upload), support may come at further cost. 3rd party tampering of a website or website application may result in support termination.